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Shipping Policy
You can trust that your order will be quickly processed and safely delivered. We ship products anywhere in the United States and our preferred carrier is UPS. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipmentâs destination. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax. Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.
Domestic Shipping
Surveillent prefers to ship to Paypal confirmed addresses, when paying via Paypal. Surveillent ships within the USA and we do not ship to PO boxes. Our primary carrier is UPS and USPS and unless otherwise stated, all shipments go UPS Ground.
Surveillent ships every business day that we are open. Under normal circumstances, during normal business hours, if your item is paid in full before 1:00 P.M. (PST) we make every attempt to ship your item the same day. In some cases, when an item is out of stock in our warehouses, it will either be shipped to our warehouses or shipped directly from the manufacturer to your address. In these cases, it may take another day or two before your item is shipped.
Your item will be packed properly, securely, and in a smoke-free environment by our professional and knowledgeable shipping team. We take every step ensure every item is double checked for accuracy and is well packaged so it makes the trip to your destination safe and sound. All large, heavy items need special packing and shipping via freight carrier.
Although we details the shipping costs right on the items page, in some cases, based upon more than one item, we can reduce the shipping price. Please contact us before you purchase or send us your payment so we can make this adjustment.
International Shipping
Surveillent currently only ships to the USA
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