Shipping Policy

You can trust that your order will be quickly processed and safely delivered. Surveillent ships products anywhere in the lower 48 United States and our preferred carrier is UPS. 96.6% of our customers orders orders are delivered within 2 to 9 business days after an order is made. Our shipping charges are determined by the total dollar amount of your order, and we do NOT currently charge tax.
 
Domestic Shipping
Surveillent ships to verified and confirmed addresses after careful screening to protect from fraud. Surveillent does not ship to PO boxes. Our primary carriers are UPS and FedEx and we only ship ground rate on OUR account.

Surveillent ships every business day that we are open. Assuming there is stock, under normal circumstances, during normal business hours, if your order is paid in full before 3:00 P.M. (CST) we make every attempt to ship your item the same day. In some cases, when an item is out of stock in our warehouses, it will either be shipped to our warehouses or shipped directly from the manufacturer to your address. In these cases, it may take another day or two before your item is shipped.

Your item will be packed properly, securely, and in a smoke-free environment by our professional and knowledgeable shipping team. We take every step ensure every item is double checked for accuracy and is well packaged so it makes the trip to your destination safe and sound. All large, heavy items need special packing and shipping via freight carrier. 

International Shipping
Surveillent.com currently only ships to the lower 48 United States